We want to ensure that you are fully satisfied with your purchase, so if you change your mind for any reason you can return the product within 30 days after dispatch.
You will need to pack the item securely and include a brief cover note stating;
- Your user or order ID
- The reason of return
- Whether you would like a refund or a replacement.
Our return address is;
StrutsDepot
Highway Business Park
Unit 10, Heckford Street
Tower Hamlets
London
E1W 3HS
We will process your exchange or refund request as soon as your item is received back into our warehouse.
Return shipping is at your own cost unless wrong item/s were dispatched by us, or the item/s were damaged in transit on their way to you.
In these cases, if a refund is requested, we will refund the full price you paid for the order.
If a replacement is requested, we will dispatch it at our cost.
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