Frequently Asked Questions
We specialise in gas struts and related products. We stock most types of gas struts (springs), wall bed mechanisms, ottoman storage bed mechanisms and gas strut related end fittings.
All products purchased come with 3 years of warranty. You will need to keep hold of your proof of purchase to be able to make a claim.
We accept returns on items that are in an unused condition and were purchased within 60 days. More information can be found on our returns page.
Yes we do. We provide international shipping to most countries. If your country is not listed at the checkout page, please feel free to get in touch for further assistance.
We offer free standard shipping for all UK Mainland addressed orders. Orders will be dispatched via 48 hour Tracked service.
Once you have placed your order, an automated email will be sent to confirm the dispatch and provide a tracking link. Tracking updates may take a while, as the parcel would need to be processed by the courier first.
If your order has not been dispatched, then please feel free to get in touch with us to make any modifications or cancellations to your order.
If you have any questions or need further assistance, please find our contact details on our contact us page.