Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Filter by Categories

Frequently Asked Questions

We specialise in gas struts and related products. We stock most types of gas struts (springs), wall bed mechanisms, ottoman storage bed mechanisms and gas strut related end fittings.

We accept most credit/debit cards and PayPal as a method of payment for orders placed online through our website.
Unfortunately we don’t offer exchanges, however you are more than welcome to return the items purchased back for a refund (as long as they are in an unused condition and returned withing within 60 days of the purchase date).

All products purchased come with 3 years of warranty. You will need to keep hold of your proof of purchase to be able to make a claim.

We accept returns on items that are in an unused condition and were purchased within 60 days. More information can be found on our returns page.

Yes we do. We provide international shipping to most countries. If your country is not listed at the checkout page, please feel free to get in touch for further assistance.

We offer free standard shipping for all UK Mainland addressed orders. Orders will be dispatched via 48 hour Tracked service.

Once you have placed your order, an automated email will be sent to confirm the dispatch and provide a tracking link. Tracking updates may take a while, as the parcel would need to be processed by the courier first.

Yes we do, this option can be selected at checkout. Orders placed after 2pm will be processed and dispatched on the next working day.
Express postage would be next working day, whereas the free standard service is generally 2-3 working days.
Most orders that are placed before 2pm will be dispatched on the same day. Any order placed after 2pm will be dispatched the next working day.

If your order has not been dispatched, then please feel free to get in touch with us to make any modifications or cancellations to your order.

If you have any questions or need further assistance, please find our contact details on our contact us page.

Scroll to Top